|
Job Status:
Full Time
Work Experience Required:
Up to 1 Year
Hours/Shifts:
Day (First Shift)
Education Required:
Certification Required:
Unspecified
Weekends:
Not Required
Authorized to work in US:
Yes
|
| Pay and Benefits |
Salary Range:
Unspecified
Benefits:
|
|
|
RTS - Customer Service Technician 1
Flextronics
Job Code: 27387
Position Summary:
Retail Wireless Service Associates will:
· Provide a high level of technical customer service support at a Device Support Center.
· Meet minimal sales goal for no-commissioned up-selling of accessories and enhanced features.
· Establish strong rapport and trust with customers.
· Program, troubleshoot and test cell phones and accessories.
· Instruct customers on proper use of cell phones and equipment.
· Accurately document customer interactions in multiple platforms.
· Perform opening and closing duties within the Device Support Center.
· Provide direction, training and support to other associates, as needed.
Compensation Package to include:
· Pay range $11 - $14 per hour; eligible to receive quarterly bonus.
· Medical, Dental, Vision
· Vacation, Sick & Holiday Pay
· 401k
Requirements
· One year of customer service and/or retail experience.
· Proven record of consistently providing positive customer experiences.
· An interest in selling and a desire to learn sales techniques in a non-commissioned environment.
· Comfortable navigating in Windows operating systems.
· Posses excellent verbal and written communications skills.
· Strong attention to detail.
· Professional, neat appearance.
· Ability to work retail hours, which may include rotating schedules, nights, weekends, holidays and some overtime.
· High School Diploma or equivalent.
· Ability to pass a complete background verification including but not limited to: Education Employment and Criminal.
Flextronics is an Equal Opportunity Employer
|